Frequently Asked Questions

A question about apple cider vinegar or Archie? We offer you a FAQ (Frequently Asked Questions) which complements Archie's Journal, our blog where we cover everything that revolves around our product.

Apple cider vinegar

What is the mother of vinegar? Can we drink it?

The mother of apple cider vinegar is the cloud that naturally forms at the bottom of the bottle. It contains a concentration of good bacteria, nutrients, minerals and vitamins. The presence of the “mother” is a sign that the product is alive, authentic and full of wonderful benefits for the body. It is highly recommended to consume it, as this is where most of the benefits are found.

Are there any contraindications to taking apple cider vinegar? Chronic disease ? Pregnant woman ?

It is important to note that cider vinegar is a natural product from organic farming, there is no contraindication to its consumption, however if you have the slightest doubt, we advise you to consult your doctor to obtain advice tailored to your situation (ulcers, gastritis-type problems or cases of gastroesophageal reflux, etc.)

Where are our products manufactured?

Our cider vinegar is made in France, more precisely in Normandy. It is packaged by a local company committed to supporting people with disabilities.

Can pregnant women consume it?

Our cider vinegar is not subject to pasteurization. If you are pregnant, we strongly advise you to seek the advice of a healthcare professional who is treating you to obtain recommendations appropriate to your situation. However, our cider vinegar has recognized antibacterial properties. This is why many pregnant women choose to consume Archie apple cider vinegar.

Is there alcohol in archie apple cider vinegar?

Our cider vinegar does not contain any trace of alcohol. During the fermentation process, the alcohol present in the cider is completely transformed into acetic acid, which is a super antibacterial!

Is archie cider vinegar high in calories?

Our cider vinegar is low in calories, with only 20 kcal per 100g. One scoop equals 10g, making it a great choice for those who want to maintain a nutritionally balanced lifestyle.

What makes Archie cider vinegar different from the vinegar I find at the supermarket?

Our cider vinegar is made in France, more precisely in Normandy. It is packaged by a local company committed to supporting people with disabilities.

Our vinegar is distinguished by the following aspects:

Its composition:

Our Archie Apple Cider Vinegar contains the “mother” of vinegar. The transformation of cider into vinegar creates the “mother” which forms naturally in the bottle. It contains a concentration of good bacteria, nutrients, minerals and vitamins. This is an indicator that our product is alive, pure, and full of benefits for the body. Unlike industrial vinegars, our vinegar is neither filtered nor pasteurized. In contrast, classic vinegars can be deprived of the "mother", filtered, and subjected to pasteurization.

Its origins and diversity:

Our vinegar comes mainly from tall apple trees with more than 20 varieties of carefully selected apples and comes from organic farming.

Its manufacturing process :

Apple cider vinegar undergoes a double fermentation process. The processing time of our cider vinegar is longer, which reinforces its unique qualities.

In comparison, traditional vinegars often undergo a simplification of their process.

Are there sulphites in Archie vinegar?

We do not add sulfites during the production of Archie Apple Cider Vinegar.

However, it is possible that it contains minimal traces which form naturally during the transformation process.

How long can you store apple cider vinegar?

No shelf life date. Store at room temperature. Close the cap tightly after use. The mother of vinegar is visible by the cloudy appearance or deposits present at the bottom of the bottle. Its appearance and color may vary, this has no impact on the quality of your Archie cider vinegar: quite the contrary!

What is the difference between vinegar, honey vinegar and detox treatment?

Archie Apple Cider Vinegar is a raw product that contains the mother of vinegar. It is designed to be consumed daily, up to three times a day. To take it, simply mix one tablespoon in a large glass of water. It provides significant benefits for digestion and blood sugar regulation. Extensive research has shown that a tablespoon of apple cider vinegar diluted in water before a meal can reduce the glycemic impact of that meal by 30%. This reduction is due to the acetic acid found in vinegar, which works by regulating blood sugar and insulin, while hindering the conversion of sugars to triglycerides and the formation of new fat cells.

Archie Honey Cider Vinegar is the result of a careful fusion of high quality cider vinegar and organic honey from Malescot bee hives, nestled in the French mountains. This combination aims to strengthen your immune system while preserving the benefits of apple cider vinegar. It has a milder taste than our raw vinegar. In fact, honey softens the acidity of the vinegar, making it more pleasant to drink for those who find raw vinegar a little strong.

On the other hand, the detox treatment is composed of Archie cider vinegar enhanced with spices such as ginger, juniper berries, allspice, cardamom, bird's eye pepper and lemon. This maceration gives it a unique spicy flavor.

Use

When is the best time to take it?

There are various ways to use our Archie cider vinegar:

In the morning: to provide a boost to the body from the start of the day.

Before meals: to contribute to weight loss and regulate blood sugar levels.

After meals: to facilitate digestion and prevent bloating.

At bedtime: to help you fall asleep and promote digestion.

How much apple cider vinegar can you drink each day?

You can consume it up to three times a day, one tablespoon diluted in a glass of water.

Can I cook with Archie apple cider vinegar?

Absolutely, you can absolutely use our cider vinegar in cooking!

Although we generally recommend it for a detox drink or as a cosmetic ingredient, our Archie Apple Cider Vinegar remains an excellent choice for cooking. It can in particular be used to prepare high quality vinaigrettes. I also encourage you to explore our blog, where you will find savory and sweet recipes that could pleasantly surprise you: https://myarchie.co/blogs/recettes-gourmandes.

How to use clay in shampoo?

You can use Archie clay as a hair mask. Simply mix it with cellular water or apple cider vinegar and apply it to the scalp. This duo will have a purifying and rebalancing action. Be careful not to let it dry! The mask has a neutral odor, to rinse it, simply rub the roots well when rinsing, shampoo twice and continue your hair routine.

Delivery

What are the current delivery times?

In general, for deliveries in mainland France, packages sent by Colissimo take approximately 3 to 4 working days to be delivered to your home. If you opt for delivery to a relay point, allow a delay of approximately 4 to 5 working days.

Do you deliver abroad?

We only make deliveries to European Union countries excluding overseas territories.

I would like to modify the content of my order, how do I do it?

Unfortunately, we are unable to add or remove one or more items from your order. However, if it has not yet been processed, we can cancel it so that you can place an order again!

I made a mistake in the delivery address, can I change it?

Depending on the progress of your order, it may still be possible for us to modify your delivery address. Do not hesitate to write to us at hello@myarchie.co .

How can I track my package ?

Once your order has been shipped, you will receive an email with a number to follow the progress of your package.

I have a delivery problem, what should I do?

You can write to us at hello@myarchie.co .

I received damaged products, what should I do?

You can contact us by writing to hello@myarchie.co and sending a photo of your damaged products.

I would like to change my relay point, is this possible?

Unfortunately no, it is currently impossible for us to modify this parameter when the order is being processed.

Is it possible to cancel my order?

If your order has not yet been processed by our warehouse, we can cancel and issue a refund. In this case, contact us as soon as possible by email via the address hello@myarchie.co

Is it possible to return my items?

In accordance with our general conditions of sale (CGV), we can organize the return of your order provided that the product has not been opened. You can return your items by contacting hello@myarchie.co . We will send you a return label which will be your responsibility provided the product is unopened.

My account

How do I create my Archie account?

To create an account on our site, simply register by following this link: Registration link .

I can't log in to my Archie account?

To log in to your account on our site, simply click on this link: Login link .

How to subscribe to our newsletter?

To subscribe to our newsletter, you must go to our website, a pop-up will appear to enter your contact details and receive the newsletter.

Loyalty program

How to earn points ?

From the missions area, click on the cards to see the details of each mission, carry them out by following the help and earn points.

How do I manage my loyalty points?

You can view the number of loyalty points you have accumulated in your customer area.

-When you reach 300 points, you have the choice between open delivery or a 10% discount.

-When you reach 500 points, you can exchange them for a €5 reduction in the form of a PROMO CODE, which you can apply when paying for your order.

-When you reach 1000 points, you can exchange them for a reduction of €10 in the form of a PROMO CODE, which you can apply when paying for your order.

-When you reach 1500 points, you will receive a limited edition bottle of Archie cider vinegar.

How to get the rewards?

From the rewards area, exchange your points for these.

How do I use my rewards?

From the rewards area, go to “use” then you will see a code displayed or be notified of an upcoming contact.

Sponsorship Program

Who can sponsor a friend?

Anyone with a customer account and who has already placed a first order can sponsor a friend.

Who can I sponsor?

As an Archie customer with a customer account and having already placed a first order, I can sponsor any friend who has never placed an order on the site.

How to sponsor a friend?

All you need to do is access the “loyalty” section then “missions” in your customer account and enter your friend’s email address.

How do referral rewards work?

When you refer a friend, they receive €5 and you receive €5. There is no maximum number of sponsorships. However, the €5 vouchers can be used separately, on different orders.

I referred a friend but I did not receive a purchase, what should I do?

If you are a sponsor, make sure your friend has placed an order. There may be a delay of a few minutes between your friend's purchase and receipt of your voucher. You will be notified by email when your voucher is available.

Payment

What are the payment methods for placing an order on your site?

To place an order on our site, you have the choice between three payment methods: credit card, PayPal or payment in 3 installments free of charge via Scalapay.

I have a promotional code, where can I put it to benefit from it?

On computer: After validating your basket, you can insert your promo code in the “discount code” box. Click on validate to know the final price.

On mobile: After validating your basket, completing your delivery address and your payment method, you can insert your promo code in the “discount code” box. Click on validate to know the final price.

Is the ARCHIE site secure?

Yes, payments by credit card on the site are made via the Mollie payment system. The ARCHIE site does not take note of your banking information at any time.

Others

Where can I buy archie products?